Privacy Policy

1. Introduction

At Vocal Labs.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice agent services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Company details
• Email address and phone number
• Payment information
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use our service, including:

• IP address and device information
• Browser type and version
• Usage patterns and interactions
• Voice recordings during service usage
• Performance metrics and analytics

3. How We Use Your Information

We use the collected information for various purposes:

• Providing and maintaining our service
• Improving voice recognition accuracy
• Personalizing user experience
• Processing transactions
• Sending administrative information
• Providing customer support
• Ensuring service security

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related assistance, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: