Terms and Conditions

1. Agreement to Terms

By accessing and using Vocal Labs.ai's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our service.

2. Service Description

Vocal Labs.ai provides AI-powered voice agent services for businesses. Our services include but are not limited to:

• AI voice agents for sales and customer support
• Voice-guided shopping assistance
• Analytics and reporting tools
• Integration with existing business systems

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for any activities under your account.

4. Service Usage

4.1 Acceptable Use

You agree to use the service only for lawful purposes and in accordance with these Terms. You will not:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to the service
• Interfere with or disrupt the service
• Share account access with unauthorized users

4.2 Service Availability

We strive to provide uninterrupted service but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue the service with or without notice.

5. Intellectual Property

The service and its original content, features, and functionality are owned by Vocal Labs.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment Terms

You agree to pay all fees according to the pricing plan you choose. We reserve the right to change our prices upon notice. Continued use of the service after a price change constitutes acceptance of the new prices.

7. Limitation of Liability

In no event shall Vocal Labs.ai be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Indemnification

You agree to indemnify and hold harmless Vocal Labs.ai and its employees, directors, and affiliates from any claims, damages, or expenses arising from your use of the service.

9. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

11. Contact Information

For any questions about these Terms, please contact us at: